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What products are supported?
Only books, DVDs, CDs, and video games sold in the US and UK are supported at this time. We will soon add more product categories as well as international support for other regions.
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The application returned "No Match" for a popular book, DVD, CD, or video game. What could be the reason?
If you are connected using WiFi, please check your WiFi access point. It may require a login or registration before providing Internet access. Please use Safari and open a standard website such as http://amazon.com.
Another reason could be that the product cover is that of a non-standard or unauthorized version.
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How do I delete a picture?
You may delete a picture by swiping your finger across the entry for the picture. This will enable a "Delete" button which you may then click to delete the entry.
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I took a picture in the application but was unable to send it for
some reason. Is there a way to save the picture and resend it later
when I have connectivity?
Yes, if you take a picture inside the application and click on "Use Photo", the picture is saved. In some cases, the picture could have remained unsent. Potential reasons include lack of network or carrier coverage, interruption by a phone call, or some other reason. At any time afterwards, you can revisit the application and click on the picture. If it's not already been processed, you can choose "Resend" to process the picture.
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How do I access the application's settings?
Please visit your iPhone's home screen, click on 'Settings', scroll to find 'SnapTell', and click on it to view/modify the application settings.
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How do I report feedback on the application or a problem I encountered using it?
Please open the application, click on the "i" (info) icon on the top left. Click "Feedback" or "Report a problem", enter your message and send. We appreciate your feedback.